Research, Design
and Development
for Performance
Services
Our Services
DUMA’s after sales services span a range including warranty management, maintenance, overhaul, and repair as well as training and technical consulting. Our service personnel are knowledgeable and go the extra mile for customers.
We provide complete program solutions, including specialized and complex maintenance tasks such as fleet overhaul and modernization.
As part of our holistic MRO services, we offer after-sales support and inventory management to optimize life-cycle costs of equipment for fleet owners. We are driven by a design philosophy to maximize customers’ investments by building in versatility, upgradability, and providing complete through-life support.
We provide comprehensive maintenance, repair, overhaul, and preservation services for a wide range of defense and commercial systems and equipment, including global logistics support.
To help aid your teams operating and maintaining equipment, our knowledge transfer personnel can train you on-site, where and when you are ready to learn. We also offer technical support and consulting.
Whatever you need, we are only a call away.
DUMA can meet long term supply requirements as well as respond rapidly to short delivery times.
We carry a large inventory of spare parts for all supported platforms and sub-system components. For modernization programs we provide:
- 100% support for the supply of spare parts
- Supply chain set up
- Complete obsolescence management
- 15 years availability of all new components
- Worldwide technical assistance
Our partner network across the world ensures extensive parts availability. DUMA provides customers and partners with reliable value-added services to ensure safety and availability. Our experts are ready to help find whatever you need as quickly as possible.
MAINTENANCE, REPAIRS, AND OVERHAULS
DUMA provides services to maintain, upgrade, and extend the life of valuable assets.
We provide replacement parts design, manufacture, and supply services. Modernization programs include overhaul and updates to all systems, including power, electronics, transmissions and hulls for vehicles and airframes.
DUMA engineers create modernization programs for cost efficiency, operational reliability, and long-term asset performance. DUMA works with OEMs, vendors, and industry professionals to develop alternatives for repair/upgrade of the existing systems and contrast those options with full or partial replacement alternatives. We work with your team sponsors to understand available capital improvement budgets and develop preliminary assessments of the proposed project’s technical and financial requirements, associated risks and an estimation of the project’s costs and anticipated return on investment.
Our experienced extends in providing MRO operations on multiple continents and many countries around the globe. The DUMA team has deployed, advised, and supervised many successful MRO operations worldwide.
Our qualified personnel have over thirty years of demonstrated leadership, quick and agile operational management support, and strategic teaming agreements all combine to provide our clients with the personnel needed to get the job done.
Every part of our process focuses on the training aspect of logistical support. We take great pride in being able to diagnose, strategize, and reapply that knowledge enabling us to provide for the most scalable solutions.
Maintaining equipment requires proper facility management. DUMA has many years of experience setting up and managing facilities to yield the best outcomes for our clients.
Our team has access to the parts needed to maintain the highest level of operations and mobility readiness
Your readiness requires the highest level of quality assurance, and our teams have years of experience making sure all work provided meets the highest required standards.
MODERNIZATION PROGRAMS
DUMA provides complete services to upgrade and extend the life of valuable vehicular assets.
Modernization programs include overhaul and updates to all systems, including powertrain, hull, vetronics and weapon systems. DUMA engineers create modernization programs for cost efficiency, operational reliability, and long-term asset performance.
We can assemble and test upgrades or train your crews to perform these tasks in-country. DUMA modernization programs include operator and technical manual updates, on-site or remote training for operations, maintenance and logistics as well as after-sales support.
KNOWLEDGE TRANSFER AND TRAINING
DUMA will train your personnel to assemble, operate, and maintain all of the system solutions we provide.
Our goal is to ensure customer self-sufficiency. DUMA helps clients gain the knowledge they need in a rapid, accessible manner whether to obtain insight into a specific technical issue, training staff to develop new skills, or stay ahead of developments in a particular technology or market sector.
We offer training for:
- Assembly
- Operations
- Maintenance
- Technical
- Supply chain set up
CONSULTING
DUMA specializes in electro-mechanical engineering for markets we serve.
Our services incorporate mechanical, mechatronics, and software in system development and integration. We tailor our consultancy services around customers’ projects and programs to ensure they can deliver practical, agile, and smart solutions.
We provide different service level options — from support engineering to review consulting –providing our customers with additional knowledge and expertise, such that they can learn and develop further on their own.
- Gearboxes and power packs
- Heavy vehicle cooling systems
- Heavy tracked vehicles
- Heavy wheeled vehicles
- Control software
- Mechanical design
- Hull design and ergonomics
- Chassis and suspensions
- Optronics and electronics
- PCB and wiring systems
